8DECEMBER 2020ALL ABOARD FOR UTILITY DIGITAL TRANSFORMATIONBy Delores Lenzy-Jones, Chief Financial Officer & Treasurer at CPS EnergyThe utility industry is experiencing the most transformation it has inception to date. In days past, the utility industry was viewed as a static, non-tech savvy business. Folks likely conjured up images of meter readers coming to their homes, apartments, or businesses to manually take meter readings on a notebook pad. Those days are quickly melting into the sunset. Digital transformation is happening in the utility industry at an explosive rate. You might ask, "What's driving the change and how do CFO's prepare for the digital revolution?"IN MYOPINION
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