4OCTOBER 2022CFO TECH OUTLOOK12COVER STORYTHE CUSTOMER IS AT THE HEART OF EVERYTHING WE DO?IN MY OPINIONMathew Pearce, Global Head of Performance & Strategy, GB & M Finance, HSBC08ARTIFICIAL INTELLIGENCE AS A SERVICE PRODUCTL AST WORDBernhard Barth, Chief Financial Officer and Treasurer, Member of the board, Schuler Group30MINDSTREAM ANALYTICSENABLING DATA-DRIVEN DECISION MAKING IN A COVID WORLDAlex Ladd, CEO
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