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Scientia Consulting Group: Powering and Benchmarking the Digital Banking Sector

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Kostas Stivaros, Partner, Scientia Consulting GroupKostas Stivaros, Partner Scientia Consulting Group, a UK-based IT and FinTech consulting firm is on a mission to help Banks and financial organizations improve their digital offerings and meet the market needs quickly and effectively. The company mainly focuses on four basic business lines—Crafting the digital strategy for Banks and FinTechs, Developing digital banking applications, Documenting banking IT systems, and marketing its new web-based service “FinTech Insights”.

Having been in the digital banking industry for over a decade, Scientia is well-positioned to help Banks and financial institutions craft their digital strategies to achieve the full potential of digital transformation. The company also develops regulator-compliant documentation for the most complex banking solutions while creating a live web-based documentation repository to help serve Bank IT’s next development projects. Scientia also specializes in designing and constructing niche digital banking applications allowing Banks to improve their customer experience. “Our objective as a B2B company is to help our customers serve their customers better, through our unique banking solutions and services,” says Kostas Stivaros, Partner at Scientia Consulting Group.

As a “boutique” company, Scientia also delivers digital Banking market intelligence called FinTech Insights (FI), a very innovative service, subscription-based, offered via its web research platform that analyses, scores, and compares digital banking and FinTech offerings worldwide.


Our objective as a boutique and B2B Fintech company in the digital Banking market, is to help our customers maximize their customers’ user experience, through our unique banking solutions that improve experience together with performance and with innovative approaches to solving their problems


FI exhaustively and systematically examines every single function and transaction offered, with short videos of actual usage, allowing financial institutions to get to know in detail, analyse and measure their competitor Banks worldwide. FI compares and scores the functionality offered by all Bank channels and media - web, iOS, android, tablets, wearables, - with lots of drill in capability, and also compares the offered user experience (UX) with a very innovative methodology that scores all user journeys. With this Functionality vs. UX scores, Fintech Insights positions each Bank in its market. “Our web platform opens up the world of digital banking market offerings, systematically and consistently exploring each Bank, that is so missing today from the market and Banks always wanted” states Stivaros.
FI content stays always up-to-date including all Bank changes and releases worldwide, presented in a user-friendly graphical form, with short videos of actual usage for every functionality item and main user-journey. The platform uses real Bank accounts with real credentials of each Bank.

Elaborating on the effectiveness of Scientia’s Documentation service, Stivaros cites a successful customer story of a large Bank. The Bank’s IT department was in need of a detailed analysis of its legacy main system containing various solutions developed upon each other over time, resulting in heavy customization but with inadequate documentation. Scientia undertook the task and executed a detailed and visual documentation of the designated solutions for the Bank, developed an exhaustive dashboard of every field and parameter used. IT officials could get on the web environment, trace easily the lineage of every field, trace the relationship between them, link together different applications and provide fresh data transparency of solutions in such legacy system. The Bank profited immediately as this immensely made the code transparent, decreased the Bank’s operational risks and made the development of new solutions much easier.

Scientia looks forward to forging a dynamic growth by providing great customer experience and a deeper emphasis on digital banking applications. The company aims to further improve its four basic business lines, to deliver better banking experiences that align with current digitally-driven businesses of its customers.

- Aaron Pierce
    February 19, 2020
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Scientia Consulting Group

Company
Scientia Consulting Group

Management
Kostas Stivaros, Partner

Description
Having been in the digital banking industry for over a decade, Scientia, a UK-based IT and FinTech consulting firm, is well-positioned to help Banks and financial institutions craft their digital strategies to achieve the full potential of digital transformation. As a “boutique” company, Scientia delivers digital Banking market intelligence called FinTech Insights (FI), a subscription-based online research platform that analyses, measures, and compares digital banking and FinTech offerings worldwide. The company also develops regulator-compliant documentation for the most complex banking solutions while creating a live web-based documentation repository to help serve Bank IT’s next development projects. Scientia also specializes in designing and constructing niche digital banking applications allowing Banks improving their customer experience