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“The warnings about global warming have been extremely clear for a long time. We are facing a global climate crisis. It is deepening. We are entering a period of consequences.” Al Gore. For decades, the world has been developing a more matured view of the impacts that the progress has caused to our climate. We all have been exposed to a growing amount of information about the climate that helped us to navigate through Maslow’s learning stages of “unconscious incompetence” to “conscious incompetence”, but now we seem to struggle to move to the next stage of “conscious competence” regarding the climate agenda and in the meantime, the climate crisis intensifies. After this intro, I could easily expand this article to inspire activism and drive action to address the issue at hand. However, my intention here is to invite you to reflect on a small piece of this puzzle which relates to the role companies play to support or reduce the damage to the climate, specifically the j
Large volumes of financial paperwork were placing pressure on the back office of a UK-based care home facility. Manually processing invoices stretched the facility's resources, causing an operational efficiency black hole. Toshiba stepped in and provided its document processing solution and expertise as a lifeline for the facility. The solution automated one of their most resource-intensive tasks—storing, processing and matching invoices—turning it into a simple, straightforward workflow. This story is not a one-off. Accounting and other financial responsibilities today involve much more than monumental math. The very nature of these tasks necessitates managing a vast amount of data contained within an organisation, making financial process automation an excellent path out of cluttered, paper-heavy routines. Toshiba has built this understanding into its cutting-edge data capture and document processing solutions to ease the lives of financial workers.
Tudor Urseiu, Director, Head of Data Management at First Bank SA
Laura Treude, Director of Group Payment at DOUGLAS
Patrick Papsdorf, Head of Payments Oversight section, European Central Bank
Europe's Fpa Revolution: Efficiency And Security
As Europe's economy changes quickly, businesses are turning to financial process automation (FPA) to improve efficiency, cut costs, and stay competitive. Advances in artificial intelligence (AI) and cloud technologies are driving this digital transformation, changing how financial operations are done across the continent. One of the most significant trends in financial process transformation is the adoption of hyper-automation, which uses AI and machine learning (ML) to automate complex tasks like fraud detection, compliance monitoring, and customer service. This integration is changing how European businesses manage these tasks. AI-driven tools analyse large volumes of data and identify patterns that traditional methods might miss. With the rise in automation, ensuring robust security and compliance remains a top priority. European regulations such as GDPR mandate stringent data protection measures, making security a critical component of FPA strategies. Advanced encryption, comprehensive audit trails, and secure access controls are implemented to safeguard sensitive financial data and maintain regulatory compliance. In addition, low-code and no-code platforms are empowering non-technical staff. This technology democratisation fosters innovation and agility, allowing departments to rapidly respond to changing business needs without waiting for IT resources. This edition features the expert perspectives of Hugo Assagra, Group Head of Credit Risk Strategy at OSB Group, Mathew Pearce, Global Head of Performance & Strategy, GB & M Finance at HSBC and Jerome Adams, Head of Finance Insights & Data Analytics in Shawbrook Bank. These esteemed professionals share their invaluable insights concerning the industry's prospects, challenges and possible solutions. We hope these valuable insights from industry leaders featured in this edition will assist you in making informed decisions for your businesses.